I’ve been talking with hundreds of CS leaders lately, and I keep hearing some version of the same thing:

“I know AI could help my team. I just don’t know what to build or where to start.”

Sound familiar?

It’s hard to make room for learning something new when you’re already running a team. Who has an extra 10–20 hours a week to figure it out?

If that’s where you are, I got you.

I partnered with Aspireship to lead the Customer Success AI Shipyard, a six-week cohort where we’ll help you figure out what to build and actually build it, together.

I picked five projects based on the challenges I see most often with my customers. You’ll walk away with five builds to help you:

  • Spot changes in customer health and catch churn risks earlier

  • Summarize what’s changed in an account

  • Track commitments made in customer conversations

  • Connect customer goals to the value they’re getting

  • Identify renewal risks and growth opportunities

You’ll have guidance, support, and a group of other CS leaders figuring this out alongside you.

We start Monday, October 5, and seats are limited.

If you’ve been wanting to get started but could use a hand, I’d love to have you join us.

See you Monday?
Kristi